Time for something new
Whether your new Equinox EV is on the way or has already arrived, we’re here to make sure you enjoy every stage of the ownership experience. Here you’ll find some useful tools to get you started so that you can enjoy your EV to the fullest.
We’ll help you get started
Chevy is here for you, ready to answer any questions you might have at any point in your Equinox EV experience. Get started by selecting from the options below:
Awaiting arrival
Get to know the EV life as you get ready for delivery of your Equinox EV.
First day
Everything you need to know for your first day with your Equinox EV.
How-tos and tips
Helpful resources for getting the most out of your Equinox EV.
Getting ready for your first drive
This how-to video demonstrates everything you need to know to drive your Equinox EV for the first time, including starting your vehicle with the Power Presenting Door Handles, charging at home and on the go, and using Google
Check out the Equinox EV Quick Start Guides for detailed info on getting the most out of your EV experience.
Personalize your drive with Google built-in*
With Google
Quick Start-Up with Google built-in
Your infotainment system will quickly resume its last session so you can interact with the apps on your center display the moment you start up your EV.
Google built-in: Sign-in and phone pairing
Learn how to sign in and launch Google built-in in your Equinox EV, and then how to pair your phone for seamless use of connected music, contacts, apps and more.
Charging
Discover how easy it is to charge your Equinox EV at home and on the go, plus get Charging Support for any additional questions you may have.
At home
Charging at home is as easy as plugging in and charging your phone. Conveniently choose between Level
On the go
Easily find available public charging with the myChevrolet mobile
Step 1
Use the myChevrolet mobile
Step 2
See charging provider’s website for details on how to pay.
Step 3
Simply plug in the station’s charging cable and let the vehicle charge up.
Step 4
Disconnect and return the charging cable to the station and get going.
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Types of public charging
All Chevrolet EVs can be charged in public using Level 2 charging (the same as home chargers) or DC Fast
Charging.* With DC Fast Charging, you can be back on the road in less time. Here’s some general charging information to get you started.
DC Fast Charging
Level 2
Range/time
(Examples)15 – 100 miles
in 30minutes* 7 – 40 miles
in 1hour* Kilowatts (kW)
24 – 250 kW
3.8 – 19.2 kW
Availability
Accelerated charging
Available at certain commercial and public locations.
Most common
Available at stores, restaurants, parking garages and hotels.
Charging etiquette
Being a courteous member of the charging community makes public charging much quicker and easier for everyone. Keep these tips in mind whenever using public chargers.
Do
- Park within the marked lines
- Move to a Level 2 charger if you need to charge past 80%
- Obey signs and posted charge/time limits
- Use your app to monitor your charge
Don't
- Park in a charging space if you're not actively charging
- Charge to 100% if it isn't necessary
- Block access to other stations
- Disrupt someone else's charge
Super Cruise®
Let go and enjoy one of the largest hands-free driving networks in North
Regen on
Manually slow down your vehicle and convert some of the kinetic energy from your EV’s movement directly to the battery for later use and to help extend your range.
More Equinox EV features
Equinox EV has a host of innovative features that will make your EV experience more convenient, more efficient and more personalized.
Charging app
Customize how and when you charge, based on what’s convenient for you.
Power-Presenting Door Handles
Approach your Equinox EV with the fob in your pocket and the flush door handles will pop out and present themselves so you can open the door.
AutoSense Power Liftgate
No hands, no feet, no fumbling. It senses your presence and opens automatically.
Accessories
Make it yours
Make your Equinox EV uniquely yours with official Chevrolet
Have questions? Get answers.
To ensure your EV experience is simple and seamless, we’ll connect you with real people who are ready to answer any questions you might have. Or you can learn at your own pace with self-service how-to videos and articles.
Support
Have a question about how to use apps, in-vehicle technology or anything else? Check out our library of how-to videos and articles for quick tips and info. Also, make charging easier with help from Charging Support.
EV Concierge
Get answers from one of our helpful Chevrolet EV Product Specialists. Call 1-833-382-4389.
Monday–Friday: 8 a.m.–Midnight ET
Saturday—Sunday: 12 p.m.–9 p.m. ET
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