As part of GM’s commitment to safety, experts from GM and LG have identified the simultaneous presence of two rare manufacturing defects in the same battery cell as the root cause of battery fires in certain Chevrolet Bolt EVs. As a result, GM will be conducting a recall of Bolt EVs (2017-2022) and Bolt EUVs (2022) to address the risk of battery fires in these vehicles.
Out of an abundance of caution, GM will replace defective lithium ion battery modules in Chevrolet Bolt EVs and EUVs with new lithium ion modules. We will notify customers when replacement parts are ready. We are asking customers to take the following steps until the new remedy has been performed:
1. Set your vehicle to a 90 percent state of charge limitation using Hilltop Reserve mode (for 2017-2018 model years) or Target Charge Level (for 2019-2022 model year) mode. Instructions on how to do this are available in the video below. If you are unable to successfully make these changes, or do not feel comfortable making these changes, GM is asking you to visit your dealer to have these adjustments completed.
2. Charge your vehicle more frequently and avoid depleting your battery below approximately 70 miles (113 kilometers) of remaining range, where possible.
3. Park your vehicle outside immediately after charging and do not leave your vehicle charging indoors overnight.
FOR MORE INFORMATION:
Contact our dedicated customer support team, Chevrolet EV Concierge 1-833-EVCHEVY available Monday through Friday from 8:00am – 12:00am ET; Saturday and Sunday from 12:00pm – 9:00 pm ET
Contact your preferred Chevrolet EV dealer
Charge Level Instructions
General Motors warrants new or refurbished advanced propulsion batteries installed under Recall N212343881 against defects in material or workmanship for the warranty coverage period of 8 Years/100,000 Miles (whichever comes first). GM will repair or replace the part, in its sole discretion, at no charge if the part fails due to a defect in material or workmanship during the warranty coverage period. (Note: Labor is also covered if installed by a GM EV Dealer.) This BOLT Limited Parts Warranty is an extension to the original equipment warranty and begins at the time of installation.