About EV Features in Your Mobile App

• View current charge level as a percentage and range value (miles), and if the vehicle is plugged in/unplugged/actively charging.
• If it is plugged in and scheduled to charge, the estimated completion time is displayed.
• Tap the tile to access the full Charge Status page, which offers additional information:
  • View the type of charger being used (e.g., portable cordset, DC Fast Charging, etc.).
  • View settings for the current location (charge limit, charge mode, etc.).
  • View charging notifications and alerts (e.g., plug-in reminder, charge interrupted).

Tap the MAP icon on the app’s home screen to view your range on a map, search for charging stations, see your vehicle’s location and more. For the best experience, set up your home/work locations during the initial walk-through or through the screen search.

• Explore range:
  • Tap the EXPLORE RANGE icon to see how far you can travel and return back based on your current state of charge, represented by a dotted line.
  • You’ll see an alert if you’re outside the range of your home charging location.
• Nearby charging stations: 
  • From the Map screen, tap the Places or Stations tab beneath the search bar or use the SEARCH icon to view charging stations at a different destination (e.g., if you’re traveling to another city).
  • Tap the FILTER icon (a funnel) to customize the search results (e.g., charging provider, type of charging station, charging station power, plug and charge capability).
  • Tap a station to view details like availability, user reviews, images and more.
  • Search for Points of Interest (POI), such as restaurants or shopping, near the station.
• Route planning: 
  • After searching for a location or charging station, tap Plan Route to navigate to the destination or tap the ARROW icon on the map to access route planning.
  • Open the directions in your preferred navigation app (use Apple CarPlay™^† or Android Auto™^†, if your vehicle has those features).
  • Adjust the settings for your trip as needed (e.g., change your battery on departure if you plan to charge before the trip, add Return Home if needed).
  • If your vehicle supports Apple CarPlay or Android Auto and you’re connected, you can tap Start Driving to monitor your route. 
• Plug and Charge: 
  • Lets you pull up to a compatible DC fast-charging station, insert the charging cable and have the charging session begin automatically.
  • To use this feature, you’ll be asked to complete a one-time activation within the app and you must have a compatible third-party charging account (e.g., EVgo) with a valid payment method on file linked to your vehicle’s mobile app. 
  • To link/unlink select third-party charging accounts, tap the MENU icon (three dots in the upper-right corner), then select Public Charging Services. 
  • After you finish setup, you can plug in the charging cable and energy will start to flow to your vehicle.
• Charge-by-App:
  • Lets you remotely start a charging session on a compatible level 2 or DC fast charger.
  • Here’s how to activate the feature:
    • Tap the Map tab on the Home screen.
    • Select the ellipsis (…) in the top-right corner.
    • Choose Public Charging Services from the options.
    • Link your third-party charging account by following the prompts.
    • Make sure you have a valid payment method saved within your third-party charging account.